Kiara has arrived safely in Singapore and she’s adapting quite well especially to the heat so far!
I just wanted to thank you and ATA Freight Logistics team for being so incredibly professional and accommodating with Kiara and all my concerns. Having constant updates and being kept in the loop on Kiara’s travel was great comfort. Traveling with ATA Freight Logistics was such an amazing experience for Kiara and I, and it definitely took a lot of stress and worries off my shoulder with regards to moving back to Singapore. I can’t thank you and ATA Freight Logistics Team enough with facilitating and helping with the move.
Bruce and Jet have landed safely in our arms in San Francisco. I just wanted to thank YOU and the entire ATA Freight Logistics and Pet Express teams for helping us with this process from Australia to America. I especially appreciate how easy you made it for us when we had to reschedule the flight with such short notice because of my husband's emergency knee surgery.
Thank you for making it so seamless and for taking such great care of our babies.
I cannot sing your praises loudly enough.
ATA Freight Logistics looked after the move of elderly chocolate Labrador ‘Taylor’ from the Mornington Peninsula, Melbourne to Swindon, UK.
As he is over 16, we were very concerned about his welfare, but received great advice and support initially from Paige who managed the whole move, and from all of the pet handlers and staff who clearly are great at their work but also love the animals.
ISP Logistics ensured we had the correct vet advice, a journey for Taylor with appropriate rest breaks given his age, and sure enough he arrived safe and very well on schedule.
So a big thanks to all of the ISP Logistics team, we loved the constant updates, the photos of Taylor along the way which kept us updates and gave us real peace of mind.
Well done to the whole organisation, and congratulations on delivering such great service.
Safety and best care from ATA Freight Logistics team. Thank you for look after my dog (Buddy)with a long flight from Sydney To Bangkok. Great experience and highly recommended ATA Freight Logistics. ❤️❤️❤️
I just wanted to say a huge THANK YOU to all of the ATA Freight Logistics people right from booking through to the safe delivery of my three fur babies, Kevin, Bean and Jack from Perth to Newcastle on the 10th and 11th of Feb. Your people are AWESOME! I can’t thank each and every one of you enough for caring for my children the way you did!
Hi Kate and ATA Freight Logistics team,
I just wanted to say a big thanks to the whole team for looking after Daisy and delivering her safely to us after journey over to Ireland. She is settling in to the new house here, we both have ISP Logistics lag.. she is very affectionate but sleeping n eating times are a bit off our usual routine.
Thanks again to all at ATA Freight Logistics for making this all happen and keeping our little family together, we couldn’t have done it without you all.
With kind regards,
Donal & Paul & Daisy xoxo
We were so excited to see Roxy today. We have been so happy with everything. From the moment I rang for a quote to the moment of picking her up when landed. She travelled well, enjoyed the updates from your team during travel and has settled nicely. Bit colder here so she has a new jacket and bed which she loves.
Thank you for all your amazing effort in making Roxy's travel a pleasant experience and the peace of mind you gave our family through the transition of moving her to our new home overseas.
Bandit is with my husband in London. But first, I can’t be more happier and thankful to know that he’s healthy and alive. He was full of energy and so happy to see my husband yesterday at Heathrow, he cried with happiness that he was reunited with family again. He’s so happy and running around our London home. He get ISP Logistics lagged later in the evening and crawled under the blanket as usual. Lol. I can’t wait to see him later today. I was so worried about the worse, considering he has never been out of my sight before, thank you so much ATA Freight Logistics. Thanks for returning my hope. Jeremie
Thank you again so much for everything that you have done for us. Mina and Scarecrow have arrived safely and have settled in well already. Finally, our apartment feels like home :)
We wish to convey as much as we can how much your understanding and patience has meant to us. Without your professionalism and care we would not have been able to have been able to get them here and the hole in our hearts would have been too great to give living overseas a crack. You helped us get here and we will never forget what you have done for us.
We hope that you have had an excellent start to the year and wish you every success with whatever your future holds.
Alicia and Aidan
I cannot speak highly enough of the team at ATA Freight Logistics in Brisbane! We have just relocated to the USA and they have made the entire process for both our doggies a breeze. They made it safe and sound, great communication throughout the process from start to finish. I would highly recommend Danielle, Mike and Aleesha @ ATA Freight Logistics. Thank-you all so much! Bert and Kuda say woof! Thanks for the love and pats from all the staff!
My dog arrived from Melbourne to Fiji after spending five nights at a five star boarding in Melbourne, just like I had dropped him off.
I can’t thank the ATA Freight Logistics team enough for their outstanding customer service and professionalism. Special thanks to Dipkesh and Dr. Kess. I hardly had any questions as they are so efficient.
Everything about their team, extremely friendly and professional staffs, the communication, timings, vet work, the vet, pick up and drop off, the booking portal, the ease of payment, just so easy and such a peace of mind knowing your pet is in good hands!
We had such an amazing experience with them all.
We will be recommending ATA Freight Logistics highly to all our friends.
Very happy customers here and they all definitely deserve a 5 star review!
Arrived in NZ from the South Coast of OZ ...very happy to breath the fresh air and have had my Poppy dog so well looked after and monitored during the 30 hr transit period from my house to boarding facility at airport terminal ..flight and then customs ..it went so smoothly and you took away all the angst that such a journey could have had....and for that part I am so grateful to the team at ATA Freight Logistics.
Thank you ATA Freight Logistics for helping us board the cats to keep them safe from the bushfires and sending them safely to the UK. This is the second time we have used you for pet travel. Both times the cats have arrived with care and ease.
Thank you to all who helped us.
The experience which we’ve had from end-to-end has been exceptional and I have nothing but praise for ATA Freight Logistics and the wonderful and professional service provided throughout the whole move from all the staff involved. Keep up the fantastic work and I’ll be sure to spread the good word to all my fellow pawrents.
Thank you all for your loving care of our sweet girl. She was so well looked after, we couldn’t have asked for a better service! From tracking her flight to seeing her arriving safely and laying eyes on her for the first time, you guys made it all possible! Thank you.
Our girl is finally here! And we couldn’t be more thankful to you and your team for a seamless transfer.
Here is a picture of Kiera with her Dad at the customs collection point in Edmonton airport.
We are more than happy for you to share this on your social platform.
We will definitely use your services when we need to transfer Kiera again and would also recommend you to all the our friends.
Once again, thanks to you and your team, so so very much for looking after our kid.
Kate, I cannot thank you enough for your amazing kindness, compassion and exceptional customer service for both me and Charlie over these few months. There is no way he or I would’ve got here without you. You are an absolute superstar. Cheers
We are very happy to have Meekah back with us. Everything went so smoothly! Thank you for sending us the picture and report card before she took off too, it put our minds at ease a little bit. She was so happy to see us and is in good spirits, we can tell she was well looked after on her journey. We wouldn't hesitate to recommend you to anyone travelling with pets!
All the best,
From a pair of very grateful dog parents.
I could not say a nicer word about ATA Freight Logistics! They were absolutely wonderful during our recent move from Sydney to NZ. The move itself was stressful enough for us, but knowing that both our cat and dog were well looked after made it so much easier. ISP Logistics are with you every step of the way and always super friendly and helpful. Thank you so much for getting Glen and Doug to their new home, that was really the most important part of the move to us! :)
Hi Paige, Sandii and Jerry
Just wanted to say a big thank you from Jen and I for helping getting our little boy to us. We had such a wonderful reunion and he was so happy to see us. Lots of kisses, cuddles and dancing. He is settling into his new surroundings well. Loves all the different smells!
Thank you so much again for making his journey home seamless and keeping us up to date